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Learn how to get access, find training opportunities, and log a ticket

EBI Troubleshooting

Before logging a ticket, please read our FAQs about EBI and consult the Job Aids provided below.

You can sign in to the Community Website and log a ticket for Emory Business Intelligence to:

  • Report an Issue
  • Request enhancements to new reports
  • Request new reports in EBI

Job Aids

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Training Opportunities

EBI: Introduction to Emory Business Intelligence

This introduction course covers navigation and dashboard basics in the Emory Business Intelligence (EBI) tool. This is the only required course in order to gain access to EBI.

The course is online and housed in Brainier, so you may take it at your convenience. Please allow 45 minutes to complete the course and the assessment. Your grade will be recorded automatically in the ELMS.

Enroll in Brainier Now!

  1. Log into Brainier
  2. Enter EBI in the search bar
  3. Select the following course, EBI: Introduction to Emory Business Intelligence (ELMS Course Code/Legacy Course Number: 260744) 
  4. Start course

IMPORTANT:  There is a 10-question assessment at the end of the course. You must pass the course with a score of 80 percent or higher.

REQUESTING ACCESS:  After you have successfully completed the course, you MUST submit an Online Access Request form in Compass. Refer to the How Do I Submit a Request for EBI Access? job aid for detailed instructions.

If you experience issues enrolling in or completing the course in ELMS, please submit a ticket to the Finance Support Center and choose Emory Business Intelligence (EBI)/Reporting as your category. 

EBI: Fundamentals to Emory Business Intelligence

This online course covers practical knowledge of how to run and retrieve Emory Business Intelligence (EBI) reports, including selecting prompts, saving customizations, drilling to see more specific data, and exporting data in various formats. Enroll in Brainier now!

You must complete the prerequisite course EBI: Introduction to Emory Business Intelligence (ELMS Course Code/Legacy Course Number: 260744) prior to enrolling in this course. NOTE: Completing this course will not grant you access to EBI. 

This course was formerly identified by ELMS Course Code/Legacy Course Number: 260351.